Active Zone Update:

Due to private hire, our Active Zone will close at 1:15pm on Tuesday 3rd, 10th and 24th February.
Customer Notice:

Just a quick update to let you know that we’re currently experiencing some connectivity issues at Swallows Leisure Centre and across the wider area. At the moment, our Internet is down, which means our phone lines aren’t working and we’re unable to take card payments. Everything will still be running - we just ask that you bear with us, especially during busy times.
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Terms & Conditions

CaféM Loyalty Card Terms & Conditions

Last Updated: 03 Dec 2025

Terms & Conditions:

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ​
  • Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink ​
  • The number of stamps a customer can collect is not restricted per day​
  • Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp​
  • Stamps are not transferable​
  • Loyalty card can be used in any Serco leisure centres​
  • Offer includes all hot drinks available at the centre ​
  • Offer excludes seasonal & speciality hot drinks​
  • No alternative drinks are available as part of this offer​
  • Loyalty card will be retained by our team once completed​
  • The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice​
  • Offer subject to availability​
  • Serco Leisure Operating Ltd have the final decision on any discount given ​
  • Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason​
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