Active Zone Update:

Due to private hire, our Active Zone will close at 1:15pm on Tuesday 3rd, 10th and 24th February.

Customer Notice:

Just a quick update to let you know that we’re currently experiencing some connectivity issues at Swallows Leisure Centre and across the wider area. At the moment, our Internet is down, which means our phone lines aren’t working and we’re unable to take card payments. Everything will still be running - we just ask that you bear with us, especially during busy times.

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Etiquette & Protocol

Behaviour Policy

Last Updated: 13 Feb 2026

Swallows Leisure Centre and Swale Community Leisure Ltd has a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers. Behaviour that is regarded as unacceptable includes but is not limited to: 

  • Excessive shouting 
  • Swearing 
  • Harassment 
  • Bullying 
  • Discrimination
  • Threats 

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.