Skip to main content

Policies

Accessibility
Allergen Information
Bookings and Cancellations Policy
Carers Policy
Complaints and Disputes Policy
Cookie Policy
Equality, Diversity and Inclusion Policy Statement
Health Commitment Statement
Member Personal Training Services Terms and Conditions
Our Gym Guidelines for Young Members
Photography and Filming Policy
Privacy Policy
Safeguarding Policy Statement
Swale Car Parking Policy
Swimming Admissions Policy

Terms & Conditions

£10 off a Birthday Party Booking - Party Invitation Offer
£50 Love2Shop Voucher Customer Feedback Survey Terms and Conditions
50% Off Adult Swimming Lessons T&Cs
7 Day Trial
CaféM Loyalty Card Terms & Conditions
Golf Stamper Card Terms & Conditions
New Member Offer: £5 off an activity
New Member Offer: 1 Free Personal Training Session
New Member Offer: Family Swim Pass
Refer a Friend
Terms and Conditions of Memberships
Your Fitness On Us Til Feb 2026

Etiquette & Protocol

Behaviour Policy
Gym Commitment Statement
Gym Etiquette
Suitable Swimwear, Equipment and Pool Hygiene
Swimming Pool Etiquette
Workout Studio Etiquette

Corporate Responsibility

Environment & Climate Change Policy