Customer Notice::

It’s a little cold inside Maidstone Leisure Centre this morning as we’re currently having a pipe replaced – meaning we’re unable to use our boilers. The pool temperature is absolutely fine but we currently have no hot water for our showers. If you have any questions, please call the team on 01622 220 232

Etiquette & Protocol

Behaviour Policy

Last Updated: 03 Feb 2025

Maidstone Leisure Centre and Maidstone Leisure Trust has a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers. Behaviour that is regarded as unacceptable includes but is not limited to: 

  • Excessive shouting 
  • Swearing 
  • Harassment 
  • Bullying 
  • Discrimination
  • Threats 

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.